Contact xiangxuantxx@163.com with the app version, iOS version, steps and error message. Screenshots should not contain private photos or account credentials.
Add garments
In Wardrobe, tap “+”: take or choose photos → remove the background locally or keep the original → edit garment details → Complete. Each photo represents one garment. AI recognition is optional; details can be entered manually. Cancelling lets you keep a draft.
Membership, subscription and monthly allowance
Lifetime Membership unlocks custom AI configuration and use. Your selected provider charges its usage fees separately. A platform subscription provides a monthly AI service allowance and requires Sign in with Apple. The two entitlements are independent; when you have both, you can choose the AI source. Prices and periods are shown in the Apple purchase sheet.
Restore purchases in Settings → Lifetime Membership or Subscription and Credits. The monthly allowance renews with each verified Apple subscription billing period; unused credits do not roll over. Requests reserve usage first, settle on success and release the reservation on failure. Usage rules and records are available in the app. Apple handles refunds.
Cancel a subscription
Use Manage App Store Subscriptions in the app, or Apple's subscription settings. After cancelling renewal, access normally continues until the current period expires. Refunded entitlements follow Apple's verified status. Deleting the app or your platform account does not cancel a subscription.
Delete your account
Open Settings → Subscription and Credits → Apple Account → Delete Account and confirm. This does not delete your local or iCloud wardrobe or cancel an Apple subscription. Cancel a subscription separately if desired. Contact support for other data requests.
Weather and connectivity
If you decline location access, choose a city manually. Check your connection and retry if a refresh fails. AI features depend on the selected model's capabilities and availability. The app shows the required allowance or provider-fee notice before a request.
Backups
Export backups from Settings → Data Management. Backups contain private photos and are not encrypted. They do not include provider API keys or purchase credentials. Preview and merge a backup before restoring; restore membership through Apple.
Support scope
We can investigate app, usage and account issues. Apple manages payment, refund decisions and Apple Account verification. Never share passwords, verification codes or keys.